Anger Management

“Anger Management for the Corporate World: Learn effective strategies to manage workplace stress and conflict, enhancing productivity and fostering a positive work environment.”

Introduction

  • Course Objectives

Module:1 Understanding Anger

  • The Cycle of Anger

  • Is Anger Good or Bad?

  • Fight or Flight

  • Common Myths About Anger

  • Sources of Anger

  • Knowledge Check

Module:2 The Styles of Anger

  • Aggressive

  • Passive

  • Passive-Aggressive

  • Projective-Aggressive

  • Assertive

  • Knowledge Check

Module:3 Recognizing Anger

  • Using Coping Thoughts

  • Using Relaxation Techniques

  • Blowing Off Some Steam

  • The Triple A Approach

  • Knowledge Check

Module:4 Separate the People from the Problem

  • Objective vs. Subjective Language

  • Identifying the Problem

  • Using “I” Messages

  • How Anger Affects Perception

  • Consider Emotions

  • Knowledge Check

Module:5 Working on the Problem

  • Using Constructive Disagreement

  • Negotiation Tips

  • Building Consensus

  • Identifying Solutions

  • The Power of Apologies

  • Knowledge Check

Module:6 Solving the Problem

  • Choosing a Solution

  • Making a Plan

  • Getting it Done

  • Ineffective Problem Solving

  • Effective Problem Solving

  • Knowledge Check

Module:7 A Personal Plan

  • Understanding Hot Buttons

  • Identifying Your Hot Buttons

  • A Personal Anger Log

  • Acknowledging the Anger Problem

  • The Power of Self-Talk

  • Knowledge Check

Module:8 Communicating Your Anger

  • Using Emotional Intelligence

  • Cognitive Restructuring

  • Responding vs. Reacting

  • Write it Out

  • Find the Humor

  • Knowledge Check

Module:9 Understanding the Energy Curve

  • De-escalation Techniques

  • Calming Anger With EAR

  • Avoid Responding With Anger

  • When to Back Away and What to Do Next

  • Knowledge Check

Module:10 Pulling It All Together

  • Process Overview

  • Find Your Motivation

  • One Change at a Time

  • Choose an Accountability Partner

  • Seek a Mental Health Professional

  • Knowledge Check

ASSESSMENT

  • Post Test

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