Introduction
- Course Objectives
Module:1 Defining Coaching and Mentoring
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What is Coaching?
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What is Mentoring?
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Introducing the G.R.O.W. Model
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Knowledge Check
Module:2 Setting Goals
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Goals in the Context of GROW
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Identifying Appropriate Goal Areas
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Setting SMART Goals
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Knowledge Check
Module:3 Understanding the Realities
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Getting a Picture of Where You Are
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Identifying Obstacles
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Exploring the Past
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Knowledge Check
Module:4 Developing Options
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Identifying Paths
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Choosing Your Final Approach
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Structuring a Plan
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Knowledge Check
Module:5 Wrapping it All Up
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Creating the Final Plan
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Identifying the First Step
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Getting Motivated
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Knowledge Check
Module:6 The Importance of Trust
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What is Trust?
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Trust and Coaching
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Building Trust
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Knowledge Check
Module:7 Providing Feedback
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The Feedback Sandwich
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Providing Constructive Criticism
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Encouraging Growth and Development
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Knowledge Check
Module:8 Overcoming Roadblocks
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Common Obstacles
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Re-evaluating Goals
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Focusing on Progress
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Knowledge Check
Module:9 Reaching the End
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How to Know When You’ve Achieved Success
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Transitioning the Coachee
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Wrapping it All Up
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Knowledge Check
Module:10 How Mentoring Differs from Coaching
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The Basic Differences
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Blending the Two Models
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Adapting the GROW Model for Mentoring
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Focusing on the Relationship
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Knowledge Check
- Post-Test