Introduction
- Course Objectives
Module:1 Human Resources Today
-
What is Human Resources Today?
-
Key Factors Influencing Human Resources Today
-
Growth in Human Resource Management
-
Knowledge Check
Module:2 Recruiting and Interviewing
-
The Job Selection Process
-
Get Good at Interviewing
-
Interviewing Fairly
-
The Best Way to Interview
-
Knowledge Check
Module:3 Retention and Orientation
-
Getting Off on the Right Track
-
Creating an Engaging Program
-
Using an Orientation Checklist
-
Knowledge Check
Module:4 Following Up With New Employees
-
Checking In
-
Following Up
-
Designing the Follow-Up Schedule
-
Knowledge Check
Module:5 Workplace Health & Safety
-
Understanding Your Role and Responsibilities
-
Understanding Local and Industry Specific Rules
-
Training for Managers
-
Knowledge Check
Module:6 Workplace Bullying, Harassment, and Violence
-
Definitions
-
Costs to the Organization
-
The Manager’s Role
-
An Employer’s Responsibility
-
Knowledge Check
Module:7 Workplace Wellness
-
Wellness Behaviors
-
Wellness Trends
-
The Case for Wellness
-
Knowledge Check
Module:8 Providing Feedback to Employees
-
Feedback Model
-
The Feedback Sandwich
-
Encouraging Growth and Development
-
Knowledge Check
Module:9 Disciplining Employees
-
The General Discipline Process
-
The Progressive Discipline Process
-
Having Discipline Meetings
-
Following Up
-
Knowledge Check
Module:10 Terminating Employees
-
Documenting Events
-
Making the Decision
-
Communicating the Decision
-
Knowledge Check
- Post-Test