Managing Workplace Anxiety

INTRODUCTION

• Course Objectives

MODULE 1:

• Types of Anxiety
• Generalized Anxiety Disorder
• Social Anxiety
• Panic Disorder
• Phobias
• Obsessive-Compulsive Disorder
• Knowledge Check

MODULE 2:

• Physical Symptoms
• Rapid Heartbeat
• Panic Attack
• Headache
• Trembling or Shaking
• Digestive Discomfort
• Knowledge Check

MODULE 3:

• Anxiety Triggers
• Fear of the Unknown
• Fear of Conflict or Confrontation
• Holding in Feelings
• Public Speaking
• Perfectionism
• Knowledge Check

MODULE 4:

• Anxiety vs. Nervousness
• Determining the Cause
• The Duration of Symptoms
• Intensity of Symptoms
• Interfering With Life
• Levels of Anxiety
• Knowledge Check

MODULE 5:

• Recognizing Anxiety in Others
• Avoiding Social Situations
• Difficulty Accepting Negative Feedback
• Difficulty Focusing on Tasks
• Irrational Fears
• Offering Support
• Knowledge Check

MODULE 6:

• Coping Strategies (I)
• Keeping a Journal
• Power of Positive Thinking
• Creating a “Me” Place
• Establish Attainable Goals
• 3-3-3 Rule
• Knowledge Check

MODULE 7:

• Coping Strategies (II)
• Talk With Family and Friends
• Get Enough Sleep
• Eating Well and Exercise
• Breathing Exercises
• Begin Small and Build Up to Larger Challenges
• Knowledge Check

MODULE 8:

• Acknowledge the Situation
• It’s OK to Make a Mistake
• Accept the Situation, and Move On
• Ending the Cycle
• Identify the Trigger
• You’re Not Alone
• Knowledge Check

MODULE 9:

• The Positive Aspects
• Alerts Us to Danger
• Improves Self-Awareness
• Great Motivator
• Prevent Mistakes
• Empathetic and Understanding
• Knowledge Check

MODULE 10:

• When to Seek Extra Help?
• Feeling Overwhelmed
• Physical Changes
• Unable to Work or Function
• Experiencing Panic Attacks
• Feelings of Irritability
• Knowledge Check

ASSESSMENT

• Post Test