Middle Manager

Module:1 Introduction to Management

• What is Management?

• What Do Managers Do?

• What Does It Take to Be a Manager?

• Why Does Management Matter?

• Knowledge Check

Module:2 Ethics and Social Responsibility

• What is Ethical Workplace Behavior?

• What is Unethical Workplace Behavior?

• How to Make Ethical Decisions

• What is Social Responsibility?

• Knowledge Check

Module:3 Managing Information

• Why Information Matters

• Strategic Importance of Information

• Characteristics and Costs of Useful Information

• Getting and Sharing Information

• Knowledge Check

Module:4 Decision-Making

• What is Rational Decision-Making

• Steps to Rational Decision-Making

• Limits to Rational Decision-Making

• Improving Rational Decision-Making

• Knowledge Check

Module:5 Control

• Basics of Control

• The Control Process

• Is Control Necessary or Possible?

• How and What to Control

• Control Methods

• Knowledge Check

Module:6 Organizational Strategy

• Basics of Organizational Strategy

• Sustainable Competitive Advantage

• Strategy-Making Process

• Corporate, Industry, Firm Level Strategies

• Knowledge Check

Module:7 Innovation and Change

• Organizational Innovation

• Why Innovation Matters

• Managing Innovation

• Organizational Change

• Managing Change

• Knowledge Check

Module:8 Organizational Structures and Process

• Departmentalization

• Organizational Authority

• Job Design

• Designing Organizational Process

• Knowledge Check

Module:9 Managing Teams

• The Good and the Bad of Using Teams

• Types of Teams

• Work Team Characteristics

• Enhancing Work Team Effectiveness

• Knowledge Check

Module:10 Motivation and Leadership

• Basics of Motivation

• Equity Theory

• Expectancy Theory

• What is Leadership?

• Situational Leadership

• Strategic Leadership

• Knowledge Check