Responsibility in the Workplace

Module:2 Accountability Ladder

• Take Ownership

• Find Solutions

• Implement Solutions

• Case Study

• What is the accountability ladder?

• How many rungs are usually pictured on an accountability ladder?

• What is the reality of accountability in employees?

• What is lowest rung on the accountability ladder?

• Taking ownership is located on __________ of the accountability ladder.

• Taking ownership refers to ownership of ___________.

• After taking ownership for a mistake, what is the next rung on the accountability ladder?

• An employee that is not accountable will _________ after a mistake is made.

• Accountable employees _____________ solutions for issues in the workplace.

• When are accountable individuals satisfied?

Module:3 Examples of Responsibility

• ACompleting Work Shift

• Pulling Weight in Group Tasks

• Meeting Deadlines

• Practical Illustration

• Responsibility is a __________.

• Responsibility in the workplace will result in____

• Admitting a mistake at work will result in ___________

• Admitting a mistake at work requires ___________

• _________ employees do not clock in late or clock out early.

• Completing the shift is defined as________________

• Responsible employees work _________ in a group task.

• What is a responsible employee’s definition of completing a group task?

• Deadlines are _____________ to responsible project members.

• Responsible team members complete their tasks ____________ the deadline that was set.

Module:4 Importance

• Work Quality

• Work Productivity

• Employee Engagement

• Employee Morale

• Practical Illustration

• Responsibility in an employee is __________

• Responsibility ___________ work quality.

• Which of the following is not included in the description of quality work?

• Work quality and work productivity are ___________

• Employers are seeking employees that are __________ productive.

• What does an organization gain with highly productive employees?

• Employee engagement is ____________.

• Employees that respect the rules and complete their tasks as instructed are highly ___________

• Employee morale is usually ___________ in responsible employees.

• Low employee morale results in_____________.

Module:5 Benefits

• Individual Success

• Build Trust with Co-Worker

• Builds Trust with Organization

• Success of Organization

• Practical Illustration

• Responsible employees are __________.

• Responsible management is a(an) __________ to the business.

• Responsible employees earn more __________.

• Responsible individuals are more __________ when working on team projects.

• Co-workers depend on ________________ employees on the team.

• Why do co-workers trust responsible employees more than irresponsible employees?

• Why are responsible employees trusted by the company?

• Organizational trust ____________ with responsible employees.

• Successful businesses employ ___________ individuals.

• Responsible employees make up work teams that are ___________.

Module:6 Characteristics of Responsible People

• Humble

• Transparent

• Promise Keeper

• Proactive

• Practical Illustration

• Responsible people have __________ traits.

• How do employers find responsible employees?

• Responsible people are most usually __________

• Being humble means to rank your own importance __________ others.

• Transparency is part of _____________.

• __________ must be transparent in the workplace.

• Promise keepers are _____________.

• There are promise _________ and promise _________.

• Proactive employees are ___________.

• Employers should seek out ___________ applicants for hire.

Module:7 Barriers

• No Direction

• No Ownership

• No Commitment

• No Resilience

• Practical Illustration

•  After defining accountability in the workplace, what is the next step for management?

• To have accountability in the workplace, the management must _____________.

• Employees need ___________ from management before they can be responsible workers.

• Who is responsible for setting the direction and the work culture of the organization?

• Not having a sense of ownership is an issue with ______________ the company.

• To feel ownership, employees should have more __________ of tasks.

• Employees with no commitment to their jobs feel __________.

• Employees that lack commitment are also not ______________.

• Resilience is defined as__________

• Resilient individuals are ____________ employees.

Module:8 Overcome Barriers

• Create Clear Goals

• Provide Resources

• Allow and Provide Feedback

• Mentorship

• Practical Illustration

• Once a barrier is identified, the next step is to _____________.

• In the workplace, who is responsible for removing barriers to responsibility?

•  ______________ is responsible for setting clear goals for employees.

• Employees with clear goals are more likely to be ____________

• Resources to complete tasks are the responsibility of ____________

• Having the necessary resources to complete tasks, result in employees feeling more __________

• Managers should have _________feedback meetings with employees.

• Which of the following statements is not true?

• Which of the choices listed below is a good tool for management to increase the feeling of empowerment of the employees?

• Mentorship programs should begin when the employee ________.

Module:9 Increasing Responsibilities

• Prioritize Tasks

• Communicate Expectations

• Incentive Programs

• Consequences

• Practical Illustration

• Employers are often in need of increasing the employee’s sense of ___________.

• Organizations must assist ___________ employees.

• Prioritizing tasks at the beginning of the workday is a trait of a/an ____________ employee.

• Managers must communicate the company’s ____________to the employee.

• Employees that understand the expectations of their job are more _____________.

• Which of the activities listed below is not an example of an incentive program?

• Incentive programs are a/an _____________ tool for management.

• Incentive programs must be __________

• Consequences are the result of a/an _____________

• Why should a company provide programs to encourage responsibility?

Module:10 Accountability Software

• WorkZone

• Jira

• Samepage

• ProWorkflow

• Practical Illustration

• Which of the areas listed below was not a focus of the early versions of accountability software?

• WorkZone is software that initially focused on:

• Which of the tasks listed below is not included in the WorkZone software?

• Where was the software WorkZone created?

• Jira is ___________ software for managers.

• Jira was originally created to ___________

• Samepage is referred to as ______________ software.

• Samepage allows manager to assign ___________ to team members.

• ProWorkflow started out as simple __________ software.

• ProWorkflow _______________a task manager on the team member dashboard.

Module:11 Accountability Software II

• TaskQue

• Monday.com

• Asana

• Trello

• Practical Illustration

• _________ has/have helped to increase the number of accountability tools available to managers.

• Accountability software is becoming more __________

• TaskQue is ___________ software.

• TaskQue enables employees to be more _________

• Monday.com is primarily focused on _____________

• __________ is one of the focuses of Monday.com.

• Asana is another example of ___________ software.

• Asana was created to minimize ____________

•  ____________ was software that started as a list making program.

•  Trello allows team members to monitor the project ____________.

Module:12 Wrapping Up