Sensitivity Training

Module:1 Introduction to Sensitivity Training

• Definition

• History

• Who Needs it?

• Goals

• Knowledge Check

Module:2 Benefits

• Raising Awareness

• Interaction

• Behavioral Changes

• Productive Workplace

• Knowledge Check

Module:3 Explicit

• Implicit

• Purpose

• Effects

• Knowledge Check

Module:4 Discrimination

• Employer Responsibility

• HR and Best Practices

• Elephant in the Room

• Overcoming Stereotypes

• Knowledge Check

Module:5 Sex and Gender Stereotypes

• Employer Responsibility

• HR and Best Practices

• Elephant in the Room

• Overcoming Stereotypes

• Knowledge Check

Module:6 Age

• Employer Responsibility

• HR and Best Practices

• Elephant in the Room

• Overcoming Stereotypes

• Knowledge Check

Module:7 Disabilities

• Employer Responsibilities

• HR and Best Practices

• Elephant in the Room

• Overcoming Stereotypes

• Knowledge Check

Module:8 Religion

• Employer Responsibilities

• HR and Best Practices

• Elephant in the Room

• Overcoming Stereotypes

• Knowledge Check

Module:9 Handling Complaints(I)

• Develop Process

• Publish Process

• Train Employees

• Assess the Effectiveness of the Process

• Knowledge Check

Module:10 Handling Complaints(II)

• Gather Information from the Complainant

• Evaluate the Credibility of the Complaint

• Interview Those Involved

• Take Action Against the Offender

• Knowledge Check