Introduction
- Course Objectives
Module 1: What is Servant Leadership?
- A Desire to Serve
- Share the Power
- Putting Others First
- Helping Employees Grow
- Knowledge Check
Module 2: Leadership Practices
- Democratic Leadership Style
- Laissez-Faire Style
- Leading by Example
- Path-Goal Theory
- Knowledge Check
Module 3: Share the Power
- Being Empathetic
- Learn to Delegate
- Their Success is Your Success
- Know When to Step In
- Knowledge Check
Module 4: Characteristics of a Servant Leader
- Listening Skills
- Persuasive Powers
- Recognizes Opportunities
- Relates to Employees
- Knowledge Check
Module 5: Barriers to Servant Leadership
- Excessive Criticism
- Doing Everything Yourself
- Sitting on the Sidelines
- Demanding From Employees
- Knowledge Check
Module 6: Building a Team Community
- Identify the Group Needs
- Complement Member Skills
- Create Group Goals
- Encourage Communication
- Knowledge Check
Module 7: Be a Motivator
- Make it Challenging
- Provide Resources
- Ask for Employee Input
- Offer Incentives
- Knowledge Check
Module 8: Be a Mentor
- Establish Goals
- Know When to Praise or Criticize
- Create a Supportive Environment
- Create an Open-Door Policy
- Knowledge Check
Module 9: Training Future Leaders
- Offer Guidance and Advice
- Identify Their Skill Sets
- Methods of Feedback
- Establish Long Term Goals
- Knowledge Check
Module 10: Self-Reflection
- Keep a Journal
- Identify Your Strengths and Weaknesses
- Identify Your Needs
- Creating Your Own Goals
- Knowledge Check
Assessment
- Post Test
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