Social Intelligence

Module:1 Increase Your Self Awareness

• Remove or Limit Self-Deception

• Ask For Feedback

• Be Open to Change

• Reflect On Your Actions

• Knowledge Check

Module:2 The Keys to Empathy

• Listening and Paying Attention

• Don’t Judge

• Shift Your View

• Don’t Show Fake Emotions

• Knowledge Check

Module:3 Active Listening

• Attunement

• Don’t Jump to Conclusions

• Shift Your Focus

• Don’t Discount Feelings

• Knowledge Check

Module:4 Insight on Behavior

• Perception

• Facts vs. Emotions

• Online Communication

• Listen and Watch More

• Knowledge Check

Module:5 Communication

• Give Respect and Trust

• Be Consistent

• Always Keep Your Cool

• Observing Body Language

• Knowledge Check

Module:6 Social Cues(I)

• Recognize Social Situations

• The Eyes Have It

• Non-Verbal Cues

• Verbal Cues

• Knowledge Check

Module:7 Social Cues(II)

• Spectrum of Cues

• Review and Reflect

• Being Adaptable and Flexible

• Personal Space

• Knowledge Check

Module:8 Conversation Skills

• Current Events

• Conversation Topics

• Cues to Watch For

• Give People Your Attention

• Knowledge Check

Module:9 Body Language

• Be Aware of Your Movements

• It’s Not What You Say – It’s How You Say It

• Open vs. Closed Body Language

• Communicate With Power

• Knowledge Check

Module:10 Building Rapport

• Take the High Road

• Forget About Yourself

• Remembering People

• Ask Good Questions

• Knowledge Check